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Photo Service Desk

Enhanced IT Package

Organizations that rely on IT for critical functions and need stronger security and proactive monitoring to prevent downtime or security incidents.

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Package Includes

  • Full-time remote support for immediate issue resolution
  • Active network and system monitoring with automated alerts
  • Performance optimization for critical business systems
  • Detailed monitoring of key infrastructure components (servers, storage, etc.)
Photo Cloud Security

Package Includes

  • Advanced firewall management (intrusion detection, next-gen firewall)
  • Endpoint Detection and Response (EDR) for threat detection and remediation
  • Encryption for sensitive data and secure remote access solutions (VPN, SSL)
  • Routine vulnerability scans and security patching
Photo Network Security

Package Includes

  • Management of third-party vendor relationships (internet, software, hardware)
  • Hardware and software lifecycle management, including procurement, warranty tracking, and disposal
  • License management for multiple software platforms (Office 365, CRM, etc.)
  • Centralized management of assets such as printers, servers, and network devices
Photo Service desk

Customize Your Plan With Our Add On Power Packages

Cyber Lockdown Pack

Fortify your network with premium cybersecurity solutions, including multi-factor authentication, intrusion detection systems (IDS), and enhanced threat intelligence.

Cloud Control Pack

Maximize your cloud infrastructure with expert cloud management, cost optimization, and secure data migration to private, public, or hybrid environments.

Productive Essentials Pack

Boost team efficiency with advanced collaboration tools, workflow automation, and seamless integration of productivity software like Office 365 and Google Workspace.

Cyber Comply Pack

Ensure your business stays compliant with industry regulations (HIPAA, GDPR, etc.) through specialized auditing, reporting, and data governance tools.

Mail Master Pack

this pack streamlines your email workflow, boosts productivity, and ensures your communications are safe and efficient. Elevate your email game and transform your inbox into a powerful productivity tool!

Data Defender Pack

Protect critical business data with advanced backup solutions and disaster recovery planning, ensuring minimal downtime in the event of a system failure.

How Does It Work?

Step One

Introduce ourselves to your staff, explain different ways to request support and how to efficiently report their issues.

Step Two

We load a small lightweight application on to each computer.

Step Three

The application starts a direct communication with our office. Our app starts sending hardware data for technicians to analyze and organize.

Step Four

Review organized data and come up with best practices to maintain infrastructure.

Step Five

Create a company file that will include all the information you provide so we can work without interrupting staff and after hours to not disrupt productivity.

Step 6

Each desktop and laptop are tuned up, cleaned, and optimized to be prepared for outsourced management & maintenance.

Step Seven

Configure a special automation sequence customized to your correspond with your company’s schedule.

Step Eight

We standby for staff inquiries and system alerts via text, email, phone, or support tickets