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Foundation

Starting At

$650

/month

  • Basic help desk support during business hours
  • Routine system checks (e.g., disk space, CPU usage)
  • License management and renewals for essential software
  • Basic network connectivity support (Wi-Fi, VP
  • Basic firewall management and monitoring
  • Antivirus and malware protection with regular updates
  • Email filtering for spam and phishing protection
  • Limited endpoint security
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Enhanced

Starting At

$1500

/month

  • Full-time remote support for immediate issue resolution
  • Active network and system monitoring with automated alerts
  • Performance optimization for critical business systems
  • Detailed monitoring of key infrastructure components (servers, storage, etc.)
  • Management of third-party vendor relationships (internet, software, hardware)
  • Hardware and software lifecycle management, including procurement, warranty tracking, and disposal
  • License management for multiple software platforms (Office 365, CRM, etc.)
  • Centralized management of assets such as printers, servers, and network devices
  • Advanced firewall management (intrusion detection, next-gen firewall)
  • Endpoint Detection and Response (EDR) for threat detection and remediation
  • Encryption for sensitive data and secure remote access solutions (VPN, SSL)
  • Routine vulnerability scans and security patching
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Ultimate

Starting At

$2,250

/month

  • End-to-end management of all IT infrastructure (servers, network, cloud)
  • On-site support and scheduled visits for proactive maintenance
  • Data center management, including storage, backups, and disaster recovery
  • Advanced monitoring with predictive analytics for issue prevention
  • Network optimization (e.g., load balancing, traffic prioritization)
  • Custom security policy creation and enforcement
  • Security Information and Event Management (SIEM) for real-time security monitoring
  • Multi-factor authentication (MFA) setup for critical business systems
  • Incident response planning and cybersecurity training for staff
  • Data loss prevention (DLP) strategies and compliance management (GDPR, HIPAA)
  • Business Process Optimization Through Technology
  • IT strategy and roadmap development to align with business goals
  • Cloud migration and hybrid solutions to enhance flexibility and scalability
  • Workflow automation through custom software and system integrations
  • Business continuity and disaster recovery planning, including failover systems
  • Regular IT audits and reports to improve system performance and compliance
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