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When most people think of “accessibility,” they picture wheelchair ramps or braille signs. But in today’s digital-first world, accessibility also applies to your website — and if your site isn’t inclusive, it could be costing you visitors, reputation, and even legal trouble.

What Is Website Accessibility?

Website accessibility means your site can be used by everyone — including people with disabilities like vision impairment, hearing loss, cognitive conditions, or limited motor skills. An accessible website removes barriers that prevent users from navigating, interacting with, or understanding your content.

Why It Matters

1. It’s the Law

Businesses are increasingly being sued under the Americans with Disabilities Act (ADA) for websites that aren’t accessible. Your digital storefront is considered a public space — and just like your physical office, it needs to be inclusive.

2. You Expand Your Audience

An estimated 1 in 4 U.S. adults lives with a disability. By ignoring accessibility, you’re potentially excluding 25% of your audience from engaging with your brand.

3. Improved SEO and Usability

Google rewards sites that follow accessibility best practices — like clear headings, proper contrast, and fast load times. Accessibility improvements often boost SEO and make your site easier for all users to navigate.

4. You Show You Care

An accessible website signals that your business is thoughtful, inclusive, and professional. It builds trust with your audience, clients, and even future hires.


Common Accessibility Issues (And How to Fix Them)

IssueFix
Poor contrast between text and backgroundUse high-contrast color combinations
No alt text for imagesAdd descriptive alt tags for all visuals
Missing keyboard navigationEnsure users can navigate with just a keyboard
No captions on videosAdd closed captions or transcripts
Complex language or layoutUse plain language and logical content structure

What Guidelines Should You Follow?

The Web Content Accessibility Guidelines (WCAG) provide the global standard for accessible design. Aim to meet at least WCAG 2.1 Level AA — this includes:

  • Text alternatives for non-text content

  • Logical navigation and heading structure

  • Sufficient color contrast

  • Adjustable text sizes

  • Keyboard-only operability

  • Time-based content that can be paused


Accessibility Is Ongoing, Not One-and-Done

Accessibility isn’t just a checkbox; it’s part of your website’s health and user experience strategy. Every new blog post, image, or design tweak should be checked for compliance.

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