Skip to main content

Reliable IT & Cybersecurity Services for Long Island Businesses

Stop Costly Downtime Instantly

Want to know if you actually even need Managed IT?

receive our FREE IT and Cybersecurity checklist NOW

Our Expertise

17

Years Helping Clients Secure Their Tech

98

Of Businesses Who Choose Us, Stay With Us

1000

Businesses on Long Island Served
partner logos; dell, hp. windows and more

How We Fix Tech Headaches That Cost You Money

Here's How It Will Work

Discovery & Needs Assessment

We start by talking with you to understand how your business works, what tools you use, and where technology is causing headaches. This isn’t a technical inventory; it’s a conversation about how you want your business to run and what’s getting in the way.

What we do: a short interview, a quick checklist review of your systems, and notes on priorities.
What you’ll get: a clear summary of the main issues and the highest-priority fixes.
Typical timeframe: 1–3 days.

System Audit & Risk Review

Next, we examine the systems behind the scenes; computers, email, backups, and network to find weak spots that could cause downtime, data loss, or security breaches. We look for practical risks (like missing backups or outdated software) that actually cost businesses money.

What we do: a straightforward, non-technical report showing vulnerabilities and how serious they are.
What you’ll get: a prioritized list of problems, explained simply, with recommended next steps.
Typical timeframe: 3–7 days.

Your Custom IT & Security Roadmap

Using what we learned, we create a step-by-step plan tailored to your business goals and budget. This plan shows which fixes are urgent, which are “nice to have,” and how improvements will reduce risk and save time.

Photo Online databases

What we do: prepare a clear action plan with costs, timelines, and the business benefits for each item.
What you’ll get: a one-page roadmap you can approve — no tech-speak, just what it will do for your business.
Typical timeframe: 2–5 days to deliver the plan.

Smooth Onboarding & Setup

When you give the go-ahead, we implement the plan without disrupting your workday. That means secure setups, backups, software updates, and any necessary hardware changes, all arranged so your team can keep working.

Photo Document management

What we do: hands-on setup and configuration, data migration if needed, and a checklist to ensure nothing is missed.
What you’ll get: a completed setup with confirmation that everything is backed up, secure, and ready.
Typical timeframe: 1 day to a few weeks (depends on size of the task — we’ll tell you up front).

Employee Training & Simple Best Practices

People are the most common cause of tech problems. We give short, easy training so your staff know what to watch for and what to avoid, no long technical manuals. Training focuses on real situations they’ll face (email scams, safe passwords, file handling).

Photo Digital collaboration

What we do: short, practical sessions and simple written tips for your team.
What you’ll get: fewer accidental mistakes, faster recovery from problems, and a team that helps protect your business.
Typical timeframe: 30–90 minute session(s), plus short refreshers as needed.

Ongoing Monitoring, Maintenance & Support

Once everything is in place, we keep an eye on your systems so problems are found and fixed before they cost you money. We handle updates, backups, security checks, and provide a fast, local support line when something goes wrong.

What we do: 24/7 monitoring, monthly health reports, regular maintenance, and responsive support.
What you’ll get: peace of mind, predictable costs, and fewer surprises, so you can focus on running the business.
Typical timeframe: continuous (monthly plan) with measurable reports each month.

Updated Daily

Photo Virtual meeting
How to Know If Your IT Guy Is Actually Doing Their JobManaged IT

How to Know If Your IT Guy Is Actually Doing Their Job

Hiring an “IT guy” (or team) is supposed to give you peace of mind. They’re…
Read More
Modern office with Mac desktops and lamps
Cybersecurity & IT Solutions for Nassau County BusinessesManaged IT

Cybersecurity & IT Solutions for Nassau County Businesses

From Garden City to Mineola, Westbury to Rockville Centre, businesses in Nassau County, NY face…
Read More
Modern office with desktop computers
The Growing Cybersecurity Threat in Suffolk CountyManaged IT

The Growing Cybersecurity Threat in Suffolk County

From Melville to Hauppauge, Riverhead to Patchogue, businesses across Suffolk County, NY, face increasing cybersecurity…
Read More
Protecting Your Practice: The Importance of IT and Cybersecurity for Law FirmsBusinessCyber SecurityManaged IT

Protecting Your Practice: The Importance of IT and Cybersecurity for Law Firms

The legal sector has become an increasingly attractive target for cybercriminals due to the vast…
Read More
How IT Service Management Can Help All Aspects of Your BusinessBusinessIT outsourcing servicesManaged IT

How IT Service Management Can Help All Aspects of Your Business

IT Service Management (ITSM) is a strategic approach to designing, delivering, managing, and improving IT…
Read More
Honey Badger Fitness

I sent some hardware to Edwin to fix up and modify and everything not only works like a dream, it was fast and very responsive! I couldn't recommend Edwin and his team enough!

Rich HaasRapid Print and Mail

ETS IT has saved us on a few occasions!! They are FANTASTIC!! I highly recommend them. Office, personal-you won’t find anyone more dedicated

Dynamic Control

ETS has helped me many times they are very mannerly extremely patient and highly educated. I would recommend them to anyone I know.

Carmine CapoInstructor, Skate Nao

Excellent response time and good trouble shooting to do the right job.
Recommend highly for IT problems.

Emma James

ETS isn’t just phoning home, they’re going all the way to home plate. Jokes aside, truly appreciate the kindness, patience, calm attitude and responsiveness they have shown. Thanks again for your help over the years 🙂

How quickly can I get support if something breaks?

Do you provide IT support for small law firms in Nassau and Suffolk County?

What makes your IT and cybersecurity services different from other providers?

We combine technical expertise with a personal, local touch. No long wait times, no confusing tech speak, just reliable, friendly support tailored to your business needs.

What is a cybersecurity audit, and why do I need one?

Can you help us migrate to new software or hardware?

What happens if my computer or network goes down outside business hours?

We offer after-hours support options to address urgent problems quickly, minimizing any downtime.

How do backups work, and will my data be safe?

We set up automated backups of your important files and systems, stored securely off-site. If data is lost or corrupted, we can quickly restore it to minimize disruption.