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Baseline IT Package

Ideal for businesses with minimal IT infrastructure or those that only need essential services to ensure smooth day-to-day operations without extensive oversight.

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Package Includes

  • Basic help desk support during business hours
  • Routine system checks (e.g., disk space, CPU usage)
  • Hardware and software troubleshooting
  • Simple remote assistance
Photo Remote access

Package Includes

  • Basic firewall management and monitoring
  • Antivirus and malware protection with regular updates
  • Email filtering for spam and phishing protection
  • Limited endpoint security
Photo Network Security

Package Includes

  • Scheduled OS and software patching
  • Application troubleshooting and bug fixes
  • License management and renewals for essential software
  • Basic network connectivity support (Wi-Fi, VP
Photo Service Desk

Customize Your Plan With Our Add On Power Packages

Cyber Lockdown Pack

Fortify your network with premium cybersecurity solutions, including multi-factor authentication, intrusion detection systems (IDS), and enhanced threat intelligence.

Cloud Control Pack

Maximize your cloud infrastructure with expert cloud management, cost optimization, and secure data migration to private, public, or hybrid environments.

Productive Essentials Pack

Boost team efficiency with advanced collaboration tools, workflow automation, and seamless integration of productivity software like Office 365 and Google Workspace.

Cyber Comply Pack

Ensure your business stays compliant with industry regulations (HIPAA, GDPR, etc.) through specialized auditing, reporting, and data governance tools.

Mail Master Pack

this pack streamlines your email workflow, boosts productivity, and ensures your communications are safe and efficient. Elevate your email game and transform your inbox into a powerful productivity tool!

Data Defender Pack

Protect critical business data with advanced backup solutions and disaster recovery planning, ensuring minimal downtime in the event of a system failure.

How Does It Work?

Step One

Introduce ourselves to your staff, explain different ways to request support and how to efficiently report their issues.

Step Two

We load a small lightweight application on to each computer.

Step Three

The application starts a direct communication with our office. Our app starts sending hardware data for technicians to analyze and organize.

Step Four

Review organized data and come up with best practices to maintain infrastructure.

Step Five

Create a company file that will include all the information you provide so we can work without interrupting staff and after hours to not disrupt productivity.

Step 6

Each desktop and laptop are tuned up, cleaned, and optimized to be prepared for outsourced management & maintenance.

Step Seven

Configure a special automation sequence customized to your correspond with your company’s schedule.

Step Eight

We standby for staff inquiries and system alerts via text, email, phone, or support tickets