Step One

Introduce ourselves to your staff, explain different ways to request support and how to efficiently report their issues.

Step Two

We load a small lightweight application on to each computer.

Step Three

The application starts a direct communication with our office. Our app starts sending hardware data for technicians to analyze and organize.

Step Four

Review organized data and come up with best practices to maintain infrastructure.

Step Five

Create a company file that will include all the information you provide so we can work without interrupting staff and after hours to not disrupt productivity.

Step 6

Each desktop and laptop are tuned up, cleaned, and optimized to be prepared for outsourced management & maintenance.

Step Seven

Configure a special automation sequence customized to your correspond with your company’s schedule.

Step Eight

We standby for staff inquiries and system alerts via text, email, phone, or support tickets